Terms of Service

These Terms of Service govern your use of the website located at https://www.docuwriter.ai/ and the DocuWriter.ai AI-powered documentation platform and related services provided by DocuWriter.ai.

By accessing https://www.docuwriter.ai/ or using our AI documentation services, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by DocuWriter.ai.

We, DocuWriter.ai, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

Service description

DocuWriter.ai provides AI-powered documentation generation and code analysis services. Our platform helps developers and teams automatically create comprehensive documentation, diagrams, tests, and other technical content from source code and repositories.

AI-generated content and disclaimers

Important Notice: Our services utilize artificial intelligence to generate documentation and analyze code. By using our services, you acknowledge and agree that:

  1. No accuracy guarantee: AI-generated content may contain errors, inaccuracies, or incomplete information. We do not guarantee the accuracy, completeness, or reliability of any AI-generated documentation.

  2. User responsibility: You are solely responsible for reviewing, validating, and verifying all AI-generated content before use in production environments or critical applications.

  3. AI limitations: AI models may occasionally produce hallucinations, incorrect interpretations, or misleading information about your code or systems.

  4. No professional advice: AI-generated content should not be considered as professional programming, architectural, or technical advice.

  5. Code analysis limitations: Our AI analysis of your code is based on pattern recognition and may not understand the full business logic or context of your applications.

You agree to use AI-generated content at your own risk and to implement appropriate review processes before relying on such content for important decisions or implementations.

Credit system and usage

Credit-based billing: Our platform operates on a credit-based system where:

  1. Credit consumption: Each generation (documentation, diagram, test, etc.) consumes platform credits based on complexity and processing requirements.

  2. Subscription tiers: Different subscription plans include varying amounts of monthly credits:

    • Starter plan: Limited credits for individual use
    • Professional plan: Increased credits for freelancers and small teams
    • Enterprise plan: Higher credit pools for organizations
    • Unlimited plan: Unlimited generations
  3. Credit ownership: Credits belong to the subscription holder and are consumed when any authorized user generates content.

  4. Credit expiration: Monthly credits expire at the end of each billing cycle and do not roll over unless specified in your subscription plan.

  5. Overages: Usage beyond included credits may result in additional charges or service limitations based on your subscription tier.

  6. Fair usage: We reserve the right to implement fair usage policies to prevent abuse of unlimited plans.

Repository access and data processing

Code and repository handling: By connecting repositories or uploading code to our platform:

  1. Access authorization: You grant us permission to access and analyze code from connected repositories solely for the purpose of generating documentation and related services.

  2. Temporary processing: We may temporarily store and process your code to generate documentation, but we do not permanently retain your source code beyond what is necessary for service delivery.

  3. AI processing: Your code will be processed by AI models to analyze structure, generate documentation, and create visual representations.

  4. Security measures: We implement industry-standard security measures to protect your code during processing and transmission.

  5. No code ownership: We do not claim any ownership rights over your source code or repositories.

  6. Processing limitations: We reserve the right to refuse processing of code that violates our acceptable use policies or applicable laws.

  7. Repository permissions: You are responsible for ensuring you have proper authorization to connect repositories and process code through our services.

Third-party integrations

External service dependencies: Our platform integrates with various third-party services:

  1. Git providers: GitHub, GitLab, Bitbucket, and other version control systems for repository synchronization.

  2. API dependencies: We may use third-party APIs for enhanced functionality, including AI models and cloud services.

  3. Automation platforms: Integration with workflow automation tools like n8n for advanced automation capabilities.

  4. Service availability: We are not responsible for third-party service outages, API changes, or integration failures beyond our control.

  5. Third-party terms: Your use of integrated services is subject to their respective terms of service and privacy policies.

  6. Data sharing: We may share necessary data with integrated services to provide functionality, but only as required for service operation.

Data retention and privacy

Information handling: Regarding your data and generated content:

  1. Generated content storage: Documentation and content you generate through our platform is stored securely and associated with your account.

  2. Retention period: Generated content is retained for the duration of your active subscription and for a reasonable period after cancellation to allow for data retrieval.

  3. Data deletion: You may request deletion of your generated content and account data in accordance with our Privacy Policy.

  4. Repository data: Temporary repository data used for processing is deleted promptly after generation completion.

  5. Backup and recovery: We maintain backups of user data for security and recovery purposes.

  6. Privacy compliance: Our data handling practices comply with applicable privacy laws and regulations.

Limitations of use

By using this website and our AI documentation services, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  1. modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website or in our services;
  2. remove any copyright or other proprietary notations from any materials and software on this website or generated content;
  3. transfer the materials to another person or "mirror" the materials on any other server without authorization;
  4. knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service DocuWriter.ai provides;
  5. use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  6. use this website or its associated services in violation of any applicable laws or regulations;
  7. use this website in conjunction with sending unauthorized advertising or spam;
  8. harvest, collect, or gather user data without the user's consent;
  9. use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties;
  10. attempt to reverse engineer, manipulate, or abuse our AI models or generation algorithms;
  11. use our services to generate content that violates intellectual property rights or contains malicious code;
  12. share, resell, or redistribute generated content in violation of licensing restrictions.

Intellectual property

The intellectual property in the materials contained in this website and our AI models are owned by or licensed to DocuWriter.ai and are protected by applicable copyright and trademark law. We not grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by DocuWriter.ai at any time.

AI model protection: Our proprietary AI models, algorithms, and generation techniques are protected intellectual property and may not be reverse engineered or replicated.

User-generated content

You retain your intellectual property ownership rights over content you submit to us for processing and any documentation generated from your code. We will never claim ownership of your source code or generated documentation, but we do require a license from you in order to process and generate content.

Generated content ownership: You own all documentation, diagrams, tests, and other content generated by our AI from your source code or inputs.

Processing license: You grant us a limited license to process your code and inputs solely for the purpose of providing our documentation generation services.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we have processed your content to provide services, we may retain necessary operational data in accordance with our data retention policies.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.

Service availability and performance

Uptime and reliability: While we strive to maintain high service availability:

  1. No uptime guarantee: We do not guarantee 100% uptime or uninterrupted service availability.

  2. Maintenance windows: We may perform scheduled maintenance that temporarily affects service availability.

  3. Performance variations: AI generation times may vary based on system load, complexity, and third-party service dependencies.

  4. Service limitations: We may implement temporary usage limitations during high-demand periods.

API usage and rate limits

Programmatic access: If you use our API services:

  1. Rate limiting: API usage is subject to rate limits based on your subscription tier.

  2. Authentication: You are responsible for securing your API credentials and monitoring their usage.

  3. Fair usage: API usage must comply with fair usage policies and may not be used to circumvent subscription limitations.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, DocuWriter.ai makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

AI service limitations: We specifically disclaim any warranties regarding the accuracy, completeness, or suitability of AI-generated content for any particular purpose.

In no event shall DocuWriter.ai or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or our AI services, even if DocuWriter.ai or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

Limitation of liability for AI content: Our liability for any issues arising from AI-generated content is limited to the amount you paid for the specific generation that caused the issue, not to exceed your monthly subscription fee.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on our website and AI-generated content are not comprehensive and are for general information purposes only. DocuWriter.ai does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, AI-generated documentation, or otherwise relating to such materials or on any resources linked to this website.

AI content accuracy: AI-generated documentation and analysis should be considered as draft material requiring human review and validation before use in production environments.

Links

DocuWriter.ai has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by DocuWriter.ai of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to terminate

We may suspend or terminate your right to use our website and AI services and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service, including but not limited to:

  1. Violation of usage limitations or fair usage policies
  2. Abuse of AI generation services or attempt to circumvent limitations
  3. Unauthorized access to repositories or code without proper permissions
  4. Use of services for illegal or harmful purposes

Account suspension and data access

Service interruption: In case of account suspension or termination:

  1. Data retrieval: You will have a reasonable period to export your generated content before permanent deletion.

  2. Credit forfeiture: Unused credits may be forfeited upon termination for cause.

  3. Service restoration: Accounts suspended for policy violations may be restored upon resolution of the issues.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing law

These Terms of Service are governed by and construed in accordance with the laws of Estonia. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Refund policy

No refunds

All purchases made through DocuWriter.ai are final and non-refundable. Since our products are digital goods delivered via Internet download and AI processing services, we offer no refunds.

Subscription cancellation

You may cancel your DocuWriter.ai subscription at any time; however, cancellations will only prevent future charges and are not retroactive. Upon cancellation, you will still have access to your subscription until the end of the current billing cycle.

Exceptional circumstances

Although we maintain a no-refund policy, we understand that there may be exceptional circumstances. Please contact us at [email protected] if you believe your situation warrants special consideration. We review these requests on a case-by-case basis and reserve the right to grant a refund or a pro-rata credit at our discretion. Please note that clients who have violated our Terms of Service are not eligible for refunds. Also note that refunds are not available after any use of the service.

Contact us

If you have questions or concerns about our Terms of Service or Refund Policy, please contact us at [email protected].